careers

 
 

Salon Manager

Are you looking for a leadership position in a beautiful work environment with fun, friendly, and talented professionals where your dedication and experience are appreciated? Join the Clementine’s leadership team at our Stanley Marketplace location in Aurora! 

 You might be a Clemmie if:

  • You want a fun company culture with genuine teamwork, friendships and supportive leadership

  • You love motivating people and encouraging them to their fullest potential.

  • You have an open mind and love to learn 

  • You’ve been told you are a cross between Leslie Knope and Ron Swanson 

  • Group health and dental insurance offerings, 401(k), and mental health benefits (and more!) are important to you

Clementine’s Salon was established in 2011 and the company has since expanded to three locations in the Denver metro area, while also incorporating high-end skincare services. We are a commission-based salon, and are proud to foster a culture of integrity, kindness, and friendship. And a deep love of pizza. And coffee. Ok, and maybe some end-of-night dance parties.

Our passion is to provide each and every client with incomparable hospitality and service from the moment they walk through our doors. Our highest priority is to maintain genuine and lasting relationships with our clients, ensuring satisfaction with each visit. We pride ourselves on having talented professionals, superb customer service, and an honorable work ethic. Due to these values, Clementine’s has twice been named as one of the top salons in the nation by Elle Magazine, and was selected as Editor’s Choice for Best Salon by 5280 Magazine.

We are looking for a manager who is a fast learner, excels at coaching and motivating staff, is an analytical thinker, and is friendly and detail oriented. This position is responsible for the daily operations of the salon, with a focus on customer experience, service and retail sales, inventory management, and a happy and motivated team. 

Primary Duties

  • Coach stylists on reaching their goals by conducting monthly 1:1 meetings, analyzing sales data, and being a great listener.

  • Manage professional and retail inventory by budgeting, placing orders, keeping accurate inventory counts, and merchandising products.

  • Maintain an organized and efficient salon by keeping supplies stocked and overseeing maintenance needs. 

  • Manage employee schedules including time off requests, call outs, rescheduling clients, and processing schedule changes.

  • Be well-versed in front desk duties, which include answering the phones, emails, chats, scheduling appointments, managing apps and checking clients in and out.

  • Maximize the appointment book to grow business.

  • Handle client complaints and redo services in a professional and accommodating manner.

  • Conduct regular staff meetings to keep your staff well informed.

  • Manage recruiting, hiring and terminations of salon staff by posting jobs, interviewing, onboarding, and creating performance improvement plans when necessary.

  • Cash management

  • Run salon errands as needed.

 

Ready For the Details?

Requirements

2+ years of experience in a salon/spa, retail, or customer service management environment

Experience with scheduling software PREFERRED

Experience managing 10 or more employees PREFERRED

Experience with inventory management PREFERRED

Customer experience oriented

Strong coaching skills

Strong verbal and written communications skills

Strong interpersonal skills

Must be extremely detail oriented

Strong computer and administrative skills, including proficiency with Google Drive.

Benefits + Perks

  • Group health and dental insurance offerings

  • 401(k) with employer match after one year of employment

  • Employee discounts

  • Flexible vacation time

  • Earned paid time off

  • Professional development/education


Compensation

Schedule: Monday - Friday, 40 hours/week

Starting Rate: TBD


Important

Resumes in PDF format are greatly appreciated.