careers

 
 

Front Desk Sales Associate:

Position Closed - Still accepting backup applications

Are you looking for a job in a beautiful work environment with fun, friendly, and talented professionals where your hard work and customer service are appreciated? Join the Clementine’s team at one of our three locations!

 You might be a Clemmie if:

  • You want a fun company culture with genuine teamwork, friendships and supportive leadership

  • You love making people feel welcome and appreciated; customer service is your middle name

  • You love all things beauty industry

  • You’ve been told you are friendly and outgoing

  • Group health and dental insurance offerings, 401(k), and mental health benefits (and more!) are important to you

Clementine’s Salon was established in 2011 and the company has since expanded to three locations in the Denver metro area, while also incorporating high-end skincare services. We are a commission-based salon, and are proud to foster a culture of integrity, kindness, and friendship. And a deep love of pizza. And coffee. Ok, and maybe some end-of-night dance parties.

Our passion is to provide each and every client with incomparable hospitality and service from the moment they walk through our doors. Our highest priority is to maintain genuine and lasting relationships with our clients, ensuring satisfaction with each visit. We pride ourselves on having talented professionals, superb customer service, and an honorable work ethic. Due to these values, Clementine’s has twice been named as one of the top salons in the nation by Elle Magazine, and was selected as Editor’s Choice for Best Salon by 5280 Magazine.

In this position you will be making the first and last impression on guests when it comes to their experience at our salon. We are looking for a front desk associate who is charismatic, detail oriented, and excels at sales offerings. This position is responsible for excellent customer service, offering salon guests additional service opportunities, as well as assisting guests in understanding products, specials, and services. Responsibilities include:

Guest Coordination

  • Answer client telephone calls and respond to voicemails promptly to solve appointment questions and requests.

  • Check clients in by greeting them as they enter and alerting the appropriate stylist or esthetician of their arrival.

  • Increase the pre-booking rate by offering to book a client’s next appointment.

  • Notify the manager about complaints or issues.

  • Reduce the number of no-show appointments through appointment reminders.

  • Frequently check and respond to email, SMS and PureChat questions and requests.

  • Handle client complaints and redo services in a professional and accommodating manner.

  • Increase services sales by asking each client if they wish to add on additional treatments or services to appointments.

Salon Staff Coordination

  • Manage staff scheduling conflicts by contacting clients promptly and following through with rescheduling the appointments.

  • Know the staff’s preferences and how to book their individual schedules accurately.

  • Increase staff productivity by booking appointments strategically to maximize the appointment book.

General Duties

  • Assists with salon cleanliness, organization, and merchandising.

  • Actively engage with retail clients to close sales.

 

Ready For the Details?

Requirements

Must have at least one year of prior experience as a receptionist or related position

High School graduate or equivalent

Excellent written and verbal communication skills, as well as fast typing skills

Competency using a POS and booking system

Must have reliable transportation

Benefits + Perks

  • Group health and dental insurance offerings

  • 401(k) with employer match after one year of FULL-TIME employment

  • Employee discounts and salon credit

  • Earned paid time off for FULL-TIME employees

Compensation

Part-Time, 4 days/week (approx. 29 hours)

Starting Pay: $20+/hr