Out of respect for our guests, clients who arrive more than ten-fifteen minutes late will be honored at Clementine's discretion. We reserve the right to cancel or modify your services as needed to stay on time for all following appointments.
24-HOUR CANCELLATION POLICY
We appreciate a call 24 hours in advance if you are unable to keep your appointment. When cancelling an appointment with less than 24 hour notice, it impacts Clementine’s and the opportunity to service other clients.
We understand that emergencies and last minute plans come up, which may be grounds to excuse our cancellation policy, however for day of cancellations and no-shows we reserve the right to charge 50% of a service at any time due to these matters.